Published on March 6, 2012 By 2of3 In Personal Computing

I've had a problem off and on with my laptop crashing/BSOD when playing flash based content (like youtube videos).

 

It's been good for about 6 months now so I was surprised when it again happened today. I restarted the computer and was confronted with another bluescreen. After several tries at rebooting and system repairs (failed......."windows could not repair"), I decided to reinstall the OS......clean slate, ya know.

All was fine after everything was installed (drivers, etc) but the computer crashed again when I tried to do the windows rating index (no bsod, just a sudden dump). I tried it twice to make sure it wasn't a fluke.

 

Did a windows update and the thing crapped out again after the reboot to install. I managed to get the lappy to start again and scheduled a chkdsk. Rebooted.

Waiting for CHKDSK to finish.....

 

Earlier, I have only had crashes when playing flash based video and I've read online about problems with adobe flash and ATI cards. But this seems different to me.


Comments (Page 3)
on Mar 06, 2012

I don't think it's airflow. As I have stated, there are many reports of failed thermal transfer paste applicaions, either low quality paste was used , not enough, or it dried out to a point that it was no longer effective. This on Asus Laptops from near new to a year or so old. Dust and dirt you can see, blocked airflow, you can feel. The only way to be sure about the thermal compound is to replace it.

on Mar 06, 2012

Well, yeah, could be the thermal compound that has degraded over time too... or it could be a voltage problem (hopefully not). Only way to find out for sure is to get it fixed, and I wouldn't recommend extended uses of the laptop at those temperatures. Eventually a piece of solder or plastic is going to melt and then repairing the laptop will really become expensive.

on Mar 06, 2012

Ok....looks like I'm gonna have to open the damn thing up again

 

Keep in mind that I:

1. Don't know what thermal compound is called in Norwegian.

2. Don't know if it's easily found in any store here.

3. Where or how to apply the crap!

on Mar 06, 2012

Arctic Silver has some nice little instructions on their site:

http://www.arcticsilver.com/instructions.htm

on Mar 06, 2012

ThermalCompound, Heat paste, etc. just tell them you need the goo that goes between the CPU and the heatsink. Any computer repair place will have it. Arctic Silver is well known around most shops but any high quality brand will do.

Apply about a matcheads worth, not too much, and apply it in a thin layer evenly across the chip. You can google up a video or two on the subject if needed.

P.S.Nice link, DaveRI.

on Mar 06, 2012

I just tried to run the windows experience index rating again and the system dumped.

 

Seems like GFX card problems.

on Mar 06, 2012

Wizard1956
Any computer reapair place will have it.

No one fixes their own computers here....they send them in or buy a new lappy....lol.

on Mar 06, 2012

No one fixes their own computers here....they send them in or buy a new lappy....lol.

well.....found it online. http://www.komplett.no/k/ki.aspx?sku=611373

 

I don't know of a PC repair shop nearby......

on Mar 06, 2012

Cool. Komplett has a pick up point nearby.....I can pick it up tomorrow!

on Mar 06, 2012

http://www.newegg.com/Product/Product.aspx?Item=N82E16835100007 

Edit: Cool, you found it locally. There is a video on applying it on the newegg link you might want to watch anyway, not much difference between a desktop and a laptop.

If you can get the damn thing apart (and you can) then you can do this.

Some of the reapplied compound repairs reported temp drops of 30-40c over what it was running at before. I hope you get similar results.

on Mar 06, 2012

Wizard1956
can borrow a coolpad for the laptop or limit your use of it,

I AM using a coolpad!

 

Going to limit my use until I get the thermal compound

on Mar 06, 2012

Is all this related to the computer always crashing when performing certain tasks like:

I just tried to run the windows experience index rating again and the system dumped

 

????????????

on Mar 06, 2012

This happened to me once.  I had to open the machine and manually pull out/air-blast the dust badgers (more aggressive than bunnies).  After that, I couldn't tell if my fans were off because they were so quiet.  

on Mar 06, 2012

The WEI is a benchmark tool, it will run things under load. You will probably get the same results wth any other benchmark tool that loads up the CPU and GPU. Ditto for any software/game that requires any 'horsepower' to run.

on Mar 06, 2012

Wizard1956
The WEI is a benchmark tool, it will run things under load. You will probably get the same results wth any other benchmark tool that loads up the CPU and GPU. Ditto for any software/game that requires any 'horsepower' to run.

 

Translation....DO NOT DO THAT!

 

 

Do not run anything under load until this is fixed.  I wouldn't run it AT ALL, PERIOD... until it's fixed.

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